FASTSIGNS® in the Valley area is transforming the sign business one loyal customer at a time.
“We firmly believe that we act as an extension of the companies we collaborate with,” said Albert Mendez, general manager and creative director of FASTSIGNS®. There’s something special happening at FASTSIGNS® in McAllen and Harlingen, from the culture within the work environment to the loyalty of their customer base.
“We are not just a sign company,” said Xavier Garcia, a Visual Communication Expert based in McAllen. “Here at FASTSIGNS®, we provide peace of mind to our customers. Bottom line. We provide visual expertise and project coordinating expertise. Customers give us a breakdown of what they need, and we will take over the rest.”
“From project management to marketing to application, we are there every step of the way – all the way from jump-start to completion,” said Brittany Castillo, Visual Communication Expert for FASTSIGNS® McAllen.
The commitment not only to their customers but also to their community in the Valley is truly unprecedented. FASTSIGNS® has forged deep relationships with school districts, hospitals, real estate firms, and even nonprofit organizations like Crime Stoppers. Often, they will donate signage to support different causes and events in their community.
“We go to customer’s events to show our support as often as we can,” said Castillo.
“For example, we have great relationships with Donna ISD and PSJA ISD. When they have events, we donate signage as much as possible. We love helping out our community in this way and being there for the kids,” said Garcia.
Additionally, FASTSIGNS® employees and their families will go the extra mile by donating signs and participating in their customers’ events. One such event is Mission Hospital’s Breast Cancer Awareness Walk.
“On the day of the event, we’ll have our friends from the FASTSIGNS® Harlingen location load up at 7 a.m. in the morning and drive 50+ miles to show support and participate in the walk. Of course, we donate signs as our contribution to our customers and our community,” Garcia said.
“We love the chance to show support. We bring our families and friends to these events, and it’s really just a community thing,” Castillo said.
FASTSIGNS® is more than just signs; it’s about delivering exceptional service from start to finish. This commitment to excellence keeps customers returning and keeps the employee culture strong.
“Every day I love coming to work. There is something different here. Everyone works like a team,” Castillo said.
Christina Duran from the Harlingen location added, “My favorite thing about my job has to be the relationships that we build with our customers and our co-workers. It goes far beyond just selling or building a sign. It’s a connection that’s made that has a personal and friendly tie to it, and I think that plays a big role in repeat customers and retaining staff.”
It’s not just the McAllen location in the Valley making a difference. The FASTSIGNS® Harlingen location also delivers remarkable service 50 miles down the road.
“Our community involvement is so important because it allows us to show our support and is key for the relationships that we strive to build. We’ve supported and been part of organizations such the Children’s Bereavement Center, Children’s Advocacy Centers, Harlingen Area Education Foundation, Arbor Day walks, etc.,” said Duran.
This drive to be involved in the community, not just as a business partner but as a true supporter, sets FASTSIGNS® apart.
FASTSIGNS® is so much more than a sign company. They couple comprehensive solutions with expert marketing consulting to make that “wow” advertising statement. The next time you see one of their signs, smile, knowing that a committed group of individuals is behind that sign, transforming the signage industry and the Valley community at large.
