We spoke with the Greater Mission Chamber of Commerce’s Featured Member of the Month, Stacy Patterson, property manager and community director of The Plantation Apartments, managed by Mosaic Residential in Mission. Patterson discussed their services, amenities, and the ways in which the Greater Mission Chamber of Commerce has helped them connect with the Mission business community since opening in 2012.
RGVision:Tell us a little about the apartments at The Plantation on Shary Road.
Stacy Patterson: Plantation Apartments was established in 2012. We have 300 apartment homes. We have one, two, and three-bedroom floor plans. We have full-size washer and dryer. We have full-size appliance packages. Our first floors have wood plank vinyl throughout and carpet in the bedrooms.
R: What amenities and features do you offer residents?
SP: We have almost two of everything. We have two club houses, two pools, two fitness centers. We have barbecue grills and we are looking to add in this coming year some other exterior amenities for our community.
We are split into two phases, even though we run as one. We have a section that has its own club house and its own pool and its own barbecue area and behind the main office here, where we office out of, we also have a pool. We have a fitness center in both areas. And we have picnic areas and we have hopefully in the coming year we will have a playground, a pet park. So those are all things we are working towards to better the community.
R: Do you host any events for residents?
SP: We try to do at least two to three residential social events a month. In December we might do a hot chocolate bar, in the summer we have a pool party. We try to build that sense of community where everyone from the youngest to the oldest are involved and included.
R: What other services to you offer?
SP: We have a conference room here in our main office and we also have our club house that’s available to rent not just to residents, but to outside companies if they want to hold meetings. It’s for a fee, but it is a very large, very spacious area so it can be utilized for … baby showers, we’ve had reveal parties, we’ve had football watch parties, so it runs the gamut of the availability and what you can use to utilize the space.
R: How do you promote community among residents?
SP: Our resident events are really big in bringing the community together and having the ability to socialize and come together and a lot of people want to know who their neighbors are. They want to know who lives next door and what their interests are and they look out for one another. So we really want to bring that sense of community and enhance that with some of the events that we do and the things that we offer. And we also have a wonderful staff … we are definitely customer service oriented. We want to make sure that we take care of the residents. We want them to feel like this is their forever home. And we do the very best we can in what we can with our abilities and our limitations.
R: Tell us more about your staff.
SP: We have a management staff of seven—we have four maintenance and three office. And between us our years of experience is at least more than 30. So we are very knowledgeable in the apartment community industry in what we’re doing and how to help service the residents and help meet their needs and help make this a place where they want to stay for a very long time.
R: How has the Greater Mission Chamber of Commerce helped you grow?
SP: We are very excited to be working with the Chamber of Commerce, or to be a part of that business community. And we think that it’s going to be an asset not only to us, but to the chamber to be working in conjunction, to build the community and make it a strong force for the Rio Grande Valley.
